Nurba

Data Deletion Requests

At Nurba!, we respect your privacy and acknowledge your right to request the deletion of your Personal Information from our systems. You have the ability to initiate a data deletion request at any time, reflecting our commitment to providing you with control over your personal data. However, it is essential to understand that the process of deleting your data is not instantaneous and will involve a temporary suspension of your account for a minimum period of one week. This suspension is necessary to allow our team to perform a thorough review and ensure that your request is processed accurately and securely.

During the data deletion process, please be aware that we are permitted to retain certain information, specifically your IP address and location data. This retention is crucial for security measures and for preventing potential misuse of our services. By keeping this information, we can enhance our ability to identify and mitigate security risks, ensuring a safer environment for all users.

Once your data deletion request is fulfilled, you will be provided with a completely fresh start on all Nurba! services. This means you will have a new account, new data, and a renewed experience within our platform. We strive to create an environment that is welcoming and tailored to your needs; however, please note that this fresh start will not affect any existing bans or mutes that were applied to your previous account. If there were any disciplinary actions taken against your prior account, they will carry over to your new account or may result in the rejection of your new account if we determine that the request for deletion was made to circumvent these measures.

In accordance with the California Consumer Privacy Act (CCPA), residents of California have the right to request the deletion of their personal data held by businesses. As a user in California, you can submit a data deletion request in the same manner as all other users. We will evaluate your request based on the criteria established in the CCPA and provide you with the appropriate responses within the legally mandated timeframe.

Additionally, for users under the age of 18, we have established enhanced protective measures concerning data deletion requests. Recognizing the distinct privacy considerations that come with minors, we mandate parental consent before we can process any deletion requests. If you are a parent or guardian seeking to delete your child's data, please provide the required verification and reach out to us via email here. PLEASE DO NOT utilize this form for the deletion of a MINOR'S data.

Additionally, in alignment with regulations in the United Kingdom and the European Economic Area (EEA), users have specific rights regarding their personal data. This includes the right to request the deletion of personal information in compliance with the General Data Protection Regulation (GDPR). If you are located in the UK or EEA, your data deletion request will be handled according to the protections afforded under the GDPR, including the right to be informed about the data we hold and your ability to request its deletion under appropriate circumstances.

It is imperative to emphasize that our policy does not permit the use of data deletion requests as a means to bypass bans or mutes imposed on your account. Engaging in such actions undermines the integrity of our community and can lead to further repercussions. Therefore, we reserve the right to reject any data deletion request if it is determined that it is being used to evade existing bans or mutes or if the request lacks a valid and legitimate reason.

WE ARE ALLOWED TO REJECT YOUR DATA DELETION FORM IF YOU ARE USING IT TO BYPASS A BAN OR MUTE, OR IF YOU DO NOT HAVE A VALID REASON FOR THE REQUEST. Your cooperation and understanding in this matter are greatly appreciated, as they help us maintain a fair and secure community for all users.